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General Electric Support Ticket - GE Profile Washing Machine WPRE6150K1WT

General Electric Support Ticket

GE Profile Washing Machine WPRE6150K1WT - GE Profile Washing Machine WPRE6150K1WT

Created By: molfid2's Picture molfid2 Last Reply: molfid2's Picture molfid2
Priority Level: [High] Status: [Open]
Created: 6 years ago Last Updated: 5 years ago
Department: General Replies: 1
Product: GE Profile Washing Machine WPRE6150K1WT

Very disappointed with this washing machine. Purchased this machine from Home Depot, went from a basic washer which cleaned everything to the top loading HE machine, and most clothes come out dry, even though we select Super capacity for small loads. To make matters worse, because the machine doesn't properly wash the clothing, the clothes end up getting stained from detergent not being washed away (and yes it's HE detergent). Have tried different detergents, loads sizes, etc. and nothing works. This machine has ruined hundreds of $'s of clothing. Really expected more from GE.


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GEAppliances says: (5 years ago)
 0
Hello,

I am sorry to hear about the issues with your new washer.

Please email the details to eresponse@ge.com and we will look into this for you. Thanks, Donna



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