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General Electric Support Ticket - GE Hydrowave Not Draining

General Electric Support Ticket

GE Hydrowave Not Draining - GE hydrowave

Created By: kimegators's Picture kimegators Last Reply: 's Picture
Priority Level: [High] Status: [Open]
Created: 4 years ago Last Updated: 4 years ago
Department: General Replies: 3
Product: GE hydrowave

GE Hydrowave Model GTWN4250D0WS
I bought this washer 1 yr ago and loved it until now. This washer does not drain properly and there is no clog. The washer and the clothes smell. I have used two different washing machine cleaners, changed detergents and nothing helps. I have to unhook the drain hose in between each load and drain the remaining water. When I wash towels I set it on extra spin and they are still soaking wet. I place the items evenly and do not overload the machine. It has worked for the last year with no problems so I know I have been doing this correctly.

The washer is now out of warranty and I don't have the money for service. I have never had a washer stop working after one year. I will never buy a GE again.


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eresponse says: (4 years ago)
 0
Hello,
I am sorry to hear your GE washer is not working properly. Please send your details to us at eResponse@ge.com and we will take a look at your situation. Thanks, Alison




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