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General Electric Support Ticket - Redmond, Oregon - Brand new and not working!!

General Electric Support Ticket - Redmond, Oregon

Brand new and not working!!

Created By: lanceg321's Picture lanceg321 Last Reply: eresponse's Picture eresponse
Priority Level: [High] Status: [Open]
Created: 5 years ago Last Updated: 5 years ago
Department: General Replies: 1

I just spend $2200 on a brand new GE Adora washer (top load) and dryer. Love the dryer and absolutely HATE the washing machine. It is not getting our clothes clean at all. Stuff that used to come out no problem in our $300 washing machine now are coming out dirty. I've only had the machine for a month and it sucks. It also wads all the clothes into a tight ball and completely presses wrinkles into everything. The loads take well over an hour and still come out dirty. WTF?? How do you get away with selling garbage like this to the market? I want my money back.


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eresponse says: (5 years ago)
 0
Hello, We do appreciate your feedback,and I am sorry to hear about your experience with your GE washer. To meet energy efficiency guidelines, washers today do use less water. We would like to help. So we can work with you directly, please email us your contact information and details at eResponse@ge.com. Thank you. Donna with GE




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