Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
General Electric Complaint - Won't provide 3 cent part for an icemaker - Refrigerator
General Electric Complaint

General Electric Complaint

ADVERTISEMENT

Won't provide 3 cent part for an icemaker - Refrigerator


We have a GE fridge with icemaker. A small plastic part on the "ice maker assembly" broke a few months out of warranty. This 3-cent piece of plastic keeps the cubes from jamming as they eject.

While GE sells all kinds of parts for the icemaker, they do NOT sell this little plastic piece separately - to get one, they want you to purchase a whole new ice maker assembly ($142 list). They offered one at $50 + shipping/handling/insurance after I complained to the supervisor.

You know, I was extremely calm and reasonable and asked her why they couldn't provide such a simple piece - why they would screw a customer over a piece that literally costs them 3 cents to make in China, knowing that I would go out and complain to every person I know, including a personal web site that gets 1 million hits a month.

They can't just do the Right Thing here. I will NEVER buy another GE product in my lifetime, and neither will anyone I know if I can help it.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to General Electric
SUBMIT a ticket
for General Electric
WATCH videos
for General Electric
More General Electric Reviews and Complaints MORE reviews and complaints
for General Electric

BUSINESSES REPLY HERE

Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More General Electric reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team