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General Electric Complaint - Water Softner - GE Water Softner
General Electric Complaint

General Electric Complaint


Water Softner - GE Water Softner

This review has been resolved or replied to by this company.
Have been working for over a year with several plumbers.... bought a new GE water softner, which "works"... but the water is un-useable. Tastes terrible, smells bad when heated. Local plumbers are stumped, suspect it is a flaw in the tank curing process.

GE says...it must be the water. (we are on City water, in a condo, and no other condo has problems).
GE Says.... we (GE) can't do anything.
GE Says.... throw it out (ignore $750 spent on unit and service calls, and hassle)
GE says..... buy a new one...
GE says.... Tough Luck.

Nice Response.

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eresponse says: (5 years ago)
Hello, this is Donna with GE. I am so sorry to hear about your experience with your GE water softener. If you'd like us to review your situation, please send your details and contact information to eResponse@ge.com. Thanks.

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