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General Electric Complaint - Service cost rip off - dishwasher
General Electric Complaint

General Electric Complaint

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Service cost rip off - dishwasher


This review has been resolved or replied to by this company.
I have had GE products for years and years. NO MORE!!! I had a service man "fix" my dishwasher by being at my home for less than 15 minutes. (He sat in his truck for the first 4) opened the air gap (not even with a tool) took out some food, screwed the cap back on and charged over $225. It was not his fault, he was just doing what the company wanted. Greedy companies that overcharge and say in all their advertisements and even when you are on hold for hours, that you the customer are important and they care!!!.
AMERICAN CEO's be your own customer, get off your executive planes, get out of your fancy offices and be your own customer. You won't like it. So when GE has their downfall in this awful economy don't go wondering why. The customer means nothing to them it is all about $ and how much they can get from us.

Please be aware that if he spent some time and actually worked hard, I would have no problem paying this. But a twist and a retwist is not acceptable.

I will find other companies that make kitchen appliances


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Comments


eresponse says: (5 years ago)
 0
Hello JoniB24, I certainly understand your frustration and regret you did not reachout to us first before scheduling service.

The GE Appliance website is full of maintenance an support videos to offer DYI assistance and avoid repair. ttp://www.geappliances.com/service_and_support/repair/dishwasher.htm

You can also reach us by email or phone to trouble
shoot an appliance. For all GE Major Appliance Questions, please call the GE Answer Center at
1-800-626-2005.

Please let us know if we can help you in the future. We are always happy to help!

Donna with GE






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