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General Electric Complaint - Refrigerator and dish washer installation - GE refrigerator and dishwasher
General Electric Complaint

General Electric Complaint

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Refrigerator and dish washer installation - GE refrigerator and dishwasher


Recently acquired a refrigerator and dish washer from Home Depot and they had a contractor named Freight Rite do the delivery and install. It took four separate attempts for Freight Rite to get the install date/time correct. Calls to their warehouse in Toledo and Huber Heights Ohio went unanswered. When they finally got it right, they damaged the entry way and kitchen tile. When I called to complain they would never answer the phone. When I called their Toledo office I got a run around. It seems the people they hire are very defensive and couldn't care less about serving the customer. GE is making a big mistake relying on this installation contractor to install their products. Very disappointed and will never buy from Home Depot or GE as loon as they have installers like Freight Rite doing the install and delivery.


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