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General Electric Complaint - GE spacesaver XL 1800 model JVM1870SF02 glass tray - JVM1870SF02 Microwave Oven tray
General Electric Complaint

General Electric Complaint


GE spacesaver XL 1800 model JVM1870SF02 glass tray - JVM1870SF02 Microwave Oven tray

GE Spacesaver microwave,MODEL JVM1870SF2
Glass Microwave tray broke in two while heating food! Unit is about 4 years new. Ordering one from GE is about $100! Still paid $50 from third-party. Amazing. I've used more variety of GE medical products than probably anyone in US, because of my diverse medical training: Diagnostic ultrasound; MRI scanners; CT scanners; general xray; specialized IR, and Cardiac c-arm machines. GE currently cannot repair problems on my cardiac equipment at a major hospital for one year now. As a consumer, every company out there makes junk. Part of the bigger problem is us. We've been programmed to expect less, after years of using Chinese-infused products. Glass microwave plates breaking when being heated? What did the engineers think it was going to be used for? $100 for replacement. Pyrex glass bowls (same thing) cost $5.87 at Walmart, and they use more glass. C'mon GE...I'm obviously a brilliant person to use all those medical devices and my opinion counts bigtime. $100 for something which should have been manufactured to withstand heat of a microwave oven. $50 was bad enough for a product that was probably made in a sweatshop, in some smog-filled Chinese city without safety or QC. The sad part is that both trays probably come from the same Chinese factory; the ones with the GE logo on the box costing twice as much.

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ah01 says: (9 years ago)
There is a special place in h*ll for the demonic octopus who designed the light fixture on this thing. I have to lie on my stove top and use a flashlight AND hand mirror to find the little holes for the the tiny, poorly made halogen bulbs. Once in this awkward position I still have to struggle to get the two-pronged bulbs in place which get too hot to touch instantly...long before I get them jammed into place. The thing looks nice, and so far works very well but I've replaced these darned bulbs (and if one goes it blows the other) 6 times in the 4 years I've had the thing. Before buying GE, try to change the bulbs. BUYER BEWARE!

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