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General Electric Complaint - GE HydroWave washer - DO NOT BUY! - GE Hydrowave washer
General Electric Complaint

General Electric Complaint


GE HydroWave washer - DO NOT BUY! - GE Hydrowave washer

I bought a GE HydroWave washer (Model GTWN4250D1WS) on 10/3/13. I have had numerous sporadic odd things happen with it since I started using it. Same problems as all the other complaints/reviews. Not enough water, sluggish agitation, very wrinkled clothes, items getting wrapped around the agitator, not rinsing soup out of clothes (cycle complete & open lid and suds all over), requiring me to re-run the cycle to get rid of the suds (how is that energy efficient???). But the last straw was the other night I did a load of towels (twice to get rid of the suds) and water was all over my floor. I had heard a very loud popping noise sometime during the cycle. Since I had to go to work. I had to leave the water on the floor and worry about it all day at work, also knowing I had to go home and clean up the mess. I wish I could take it back to the store and replace with another brand, but I highly doubt they will agree to that. After reading all these bad reviews on this washer, I feel it will be a waste of time to even try to get it fixed. I am trying to figure out what to do. I really can't afford a new washer right now and it irritates me to have to replace a washer that is less than a year old. This product needs to be taken off the market!!!! Very unacceptable. I will not buy another GE product.

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eresponse says: (4 years ago)
Hello, this is Alison from GE. Please send your details including model and serial number to eresponse@ge.com and we will look into this for you.

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