General Electric Support Tickets All Reviews

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General Electric Reviews

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  • Bad stove



    My mom purchased a cook stove from boat furniture and appliance and it will start to fry the food then it starts to slow down when it cooks has done this every since she has had it boazs hasn't done any thing about it mom is real upset she even had to buy a nother stove from a man sale n from a yard sale for one hundred and seventy five dollars they stilll haven't done any thing about it says that we haven't told them about it for them to get some thing done about it we told them 5 times about the stove they cant find any thing wrong with it but they haven't cooked on it... More...
    (Repair Services)
  • Washer DOA



    I Bought this GE Washer on May 25, 2012 as of today, the washer it totally useless. Everything was great but suddenly two months ago the washer began having trouble staying in balance - no matter what size load or what kind of load. Now the washer stays out of balance and sounds like a freight train in the spin cycle (rinse or wash). This is a two year old washer!! I purchased an extended warranty from Lowe's but I cannot use that either as they don't have service contractors that come on the weekends. REALLY. Looking at the internet I see this is a common issue with my model... More...
    (Dry Cleaning, Laundry)
  • GE Hydrowash - Don't Buy It



    I specifically purchased this top loading model as it said I could manually control the water level. A repairman came and replaced the motherboard which made no difference. Went to Home Depot where I purchased it plus contacted GE. Was given a story that the bin should only fill with only a few gallons of water - even though I may want it half full. Haven't gotten anywhere with this and am sure sorry that I purchased this GE Product in May, 2013. More...
    (Repair Services)
  • GE Hydrowave Not Draining



    GE Hydrowave Model GTWN4250D0WS I bought this washer 1 yr ago and loved it until now. This washer does not drain properly and there is no clog. The washer and the clothes smell. I have used two different washing machine cleaners, changed detergents and nothing helps. I have to unhook the drain hose in between each load and drain the remaining water. When I wash towels I set it on extra spin and they are still soaking wet. I place the items evenly and do not overload the machine. It has worked for the last year with no problems so I know I have been doing this correctly. The washer is... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
  • washer



    Model #GTWN495OLOWS this has got to be the worst washer ever made. It does not wash clothes! I have put up with it and not said a word but I can't take it anymore. Today I start looking for something else. This washer does not wash clothes. No matter what the load size, and how many times you rewash it without soap, you still end up with soap residue. I was told you could wash more clothes in this without having an agitator. I have to wash less in a load or they don't get all wet. I do 2x as much laundry trying to get the clothes clean. I will never buy another GE product. More...
    (Dry Cleaning, Laundry)
  • Sorry Hydrowave



    Doesn't submit enough water to clean clothes properly, or rinse them, even on self program cycles and with a smidgen of washing liquid. The agitator rips clothes even on the gentle cycle. It clangs and bangs even when I precisely arrange the clothes around the agitator, but when it washes it redistributes the clothes and makes loud banging noises such that I can't do my laundry late at night now for fear of disturbing my next door neighbors. I wish I could have the option of buying a none High Efficiancy Washing Machine but it's like they don't exist anymore. More...
    (Dry Cleaning, Laundry)
  • I think I have a lemon



    Were purchased a GE refriderator about 18 months ago and have had nothing but trouble. I have had a repair man out several time but your customer service line is so difficult to deal with I about gave up. (I have an extended warranty too.). The ice cubes melt every dat and referee into a block, the freezer is constantly frosty and there are several other problems. The repairman has told me the ice cube and frosty freezer are normal. Your CS line has said the freezer shuts down and referees every day - doesn't sound too healthy to me. I have about given up and just decided to... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
  • GE Profile



    6 years ago we renovated our kitchen and added all NEW GE Profile appliances and updated our 25 year old washer and dryer with GE. We never had any problems until about 6 months ago. The microwave would cut off in the middle of cooking, the washer would take us about 20 minutes and 50 trys to get it to start and our bottom drawer freezer would go up to as high as 13 degrees when it wanted to. We hired a service company approved by GE but paid for by us since it was out of warranty. The repair man said since the freezer was not acting up when he was there he could not find the problem. I... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
  • Brand new and not working!!



    I just spend $2200 on a brand new GE Adora washer (top load) and dryer. Love the dryer and absolutely HATE the washing machine. It is not getting our clothes clean at all. Stuff that used to come out no problem in our $300 washing machine now are coming out dirty. I've only had the machine for a month and it sucks. It also wads all the clothes into a tight ball and completely presses wrinkles into everything. The loads take well over an hour and still come out dirty. WTF?? How do you get away with selling garbage like this to the market? I want my money back. More...
    (Repair Services)
  • Profile Washing Machine



    I bought a new profile series washing machine in Aprill 2011. By January 2012, I had already had a problem where the machine was not agitating or spinning. After two service calls, the problem was finally fixed. January of this year, we had the same exact problem with the washing machine. It took 3 service calls to get it fixed and it cost me $180. The customer service department was very rude and not willing to help. I want to write a letter but I want it to go to someone that just won't throw the letter away. Any suggestions? More...
    (Dry Cleaning, Laundry)
  • Hydrowave Washing machine



    I purchased this GE Hydrowave washing machine and used it for about 6 months. We had to move to Dallas, TX and were in an apartment for 14 months and the washer was put into storage by professional movers who packaged it up properly. Once we moved into our house the washer worked for less than a week and the shaft and tube assembly had failed. Just letting you know that I think this is unacceptable. Reading reviews of this machine supports that the assembly is not made well. There is a gear or shaft that is plastic and fails. I think there ought to be a recall. This is the third GE... More...
    (Repair Services)
  • GE Special programs and recall issues dept.



    I contacted GE's special programs and recall issues about the control panel bubbling on my oven (Model JKP30BMBB) purchased on 12/06/2007. I was told that the part is defective and would have been replaced at no cost had I called within 3 years of purchase. I called at 31/2 years. Consequently, I was told by that GE would pay for replacement part but not install cost of $199.00. I argued that the amount of time it took me to report problem shouldn't be an issue re: labor costs considering the part was obviously defective since they agree to give me the replacement part at no... More...
    (Repair Services)
  • GE Hydrowave is a lemon



    I purchase the Hydrowave washer 6/09.I had immediate problems.I've had knobs/agitator/motor/pump all replaced and my laundry still smells gross, does not come clean and delicates get torn because they get caught under the fins of the agitator.I need to rewash clothing just to get it clean,but do not want to waste water.After several GE service calls,GE extended the warranty but will not replace the washer. THIS IS A LEMON,my GE service man will not call me....sounds like we all need to get together to go after GE. More...
    (Repair Services)
  • Washing Machine Does Not Work



    The WPRE6150K washer does not clean clothes. I have a case number with GE but they refuse to address the issues and blame the clothes for not coming clean on me. It takes over an hour to wash a small load and still the clothes come out with spots all over them. We have even resorted to manually agitating the clothes to try and get them clean. The representative insisted I schedule a 4th service call, which I did, took a morning off of work, and the technician called me to tell me there was nothing he could do and was not going to show up after I was already waiting hours for him. When... More...
    (Electronics, Appliances - Sponsored By BEST BUY)


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