General Electric Consumer Complaints All Reviews

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General Electric Reviews

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  • GE refridgrerator not repaired properly



    Our GE/Hotpoint refrigerator stopped making ice and dispensing water and frost was forming on the duct door. We had 2 GE repairmen out on several occasions.The replaced the icemaker, the fan motor, and the duct door assembly. On the final visit, by a GE technician who actually knew what he was doing, he said the other 2 repairmen had misdiagnosed the problem and we would need a brand new left door. We have already thrown away $723.04 on unnecessary repairs and all GE will offer us is $303.36 in the form of a refund or a credit toward a new GE refrigerator.We cam't even get Kristin, our... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    sheye001's Picture   sheye001    1 Comments   Comments
  • Refrigerator and dish washer installation



    Recently acquired a refrigerator and dish washer from Home Depot and they had a contractor named Freight Rite do the delivery and install. It took four separate attempts for Freight Rite to get the install date/time correct. Calls to their warehouse in Toledo and Huber Heights Ohio went unanswered. When they finally got it right, they damaged the entry way and kitchen tile. When I called to complain they would never answer the phone. When I called their Toledo office I got a run around. It seems the people they hire are very defensive and couldn't care less about serving the... More...
    (Shopping, Chain Stores)
    MikeHennessey's Picture   MikeHennessey    0 Comments   Comments
  • GE Hydro Washing Machine



    Unfortunately I too bought this machine thinking it was going to save water and money. Shortly after having it I complained to GE about the soap or residue that is left on the clothes. They sent someone and changed the agitater with one that had holes so that the water could go more freely thru it. Also complained about clothes being all tangled together. They told me to use HD detergent and less of it. I just about cover the bottom of the bottle cap and it still comes out with all this residue. Worse machine I have ever owned and I think it should be recalled and junked. I too feel it... More...
    (Advertising)
    Winnie4's Picture   Winnie4    0 Comments   Comments
  • General Electric Dishwasher



    @JeffImmelt I joined Twitter so I could contact you. I wanted you to know about our experience with our GE dishwasher. We paid almost $1200.00 for our new dishwasher in April 2014. It was installed on 4/21/2014. I washed one load and the upper arm unit fell off. I called Lowes(where we purchased it) and the customer service man came with a new one and installed it. The dishwasher worked 10 minutes and we had to call Lowes again. A GE technician came on 4/21/2014. He discovered that the door latch was broken, ordered parts and said to call when parts arrived. Meanwhile, we had to... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    lcagno's Picture   lcagno    0 Comments   Comments
  • Refrigerator



    In 2008 we bought a GE model PSCS3RGXAESS refrigerator. Immediately the freezer shelves started falling out. We contacted the company and also reported that the baskets we quite loose. GE sent a few new shelves but said they had not received other complaints about the baskets so would not replace them. Now the baskets are falling, dumping food and containers dangerously toward the person who opens the freezer door and knocking shelves out. GE does not respond to our emails from their customer service page. More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    jflanagan's Picture   jflanagan    0 Comments   Comments
  • GE GTWN2800DWW



    GE Hydrowave washer GTWN2800DWW I have owned this washer less than 24 hours and have had to reset the motor to get it to spin twice already. I have put in a request to have it removed and I will replace it with a SOLID brand like whirlpool or Maytag. I read many reviews and did not see anything like the ones on here, if I had I wouldn't have spent a dime on it period!!!!! Last try here I put in a load at noon Monday and left to go out. Checked it this am at 8 am and it was still filling!!!! More...
    (Dry Cleaning, Laundry)
    Adogg71's Picture   Adogg71    0 Comments   Comments
  • GE hydro wave washer and sensor dryer



    Thiis is the worst pair of machines. I wish I had my old machines back that were 15 years old. The Hydro wave washer makes so much noise it sounds as though there is a train in my washing machine. When it comes to towels I have had to rewash the towels numerous times because the soap has not drained and the towels are soaking wet and have not spun out. The dryerdoes not always dry the clothes through thoroughly. I have had GE out two times regarding the small lint trap. It appears to be a fire hazard at times because it is so small and Lint collects very quickly. Lint also gets all over... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    EileenT's Picture   EileenT    0 Comments   Comments
  • WASHING MACHINE



    Just got this washer delivered couple of hours ago. I notice that the auto fill is not providing the proper level (too low) and agitates very slow that the clothes on the top just stays there not being sucked in under the agitator blade. My old 15 year old Whirlpool washer is outperforming this G.E. Home Depot is not accepting this washer until a G.E technician or repair guy confirm that this washer is not thoroughly cleaning the clothes. G.E IS VERY BAD CHOICE OF WASHER! I will be buying Whirlpool next time. More...
    (Dry Cleaning, Laundry)
    barok's Picture   barok    1 Comments   Comments
  • GE Electric Stove



    Something BAD is wrong with this stove. I used the self cleaning feature for the first time last night. I was almost affixiated! The smell was so bad I had to shut it off after 30 minutes. I opened the doors and windows, turned on the A/C and ceiling fans. After 2 hours the smell still permeated my house! Even today there is still a slight odor. I could have died I suppose if I had left it on. I am very angry about this, but don't know WHO to complain to. Something is radically wrong with this oven. More...
    (Miscellaneous)
    Brieske's Picture   Brieske    1 Comments   Comments
  • Kitchen appliances



    My wife and I just recently, I mean less than 3 months now bought all new kitchen appliances and washer dryer. 2 days after we had it installed the ice maker on the fridge fell apart, then a week later the dishwasher went out. And now today after thanksgiving dinner the range caught on firequest on self clean mode. The fireman said it shoudon't have done that. Completely it completely meled the insulation, grease wasn't the problem, I'm the one that suggested G&E because I wanted American products. You have let me down and cost me a lot of money, I will get this... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    captshawn2you's Picture   captshawn2you    0 Comments   Comments
  • worse product ever



    I bought a dryer less than 1 year after 4 months of buying this product, begin to make a lot noise and then make a hole in the outside. When the tech check the product, they call me a told me that the warranty don't cover this. the worse product ever please don't buy this. I bought this in brandsmart when a call then they told me that the GE have to resolve this but nothing happens. Really don't buy any of this product because the parts a very bad quality. hope this help someone else with this and don't make this mistake More...
    (Dry Cleaning, Laundry)
    julissa's Picture   julissa    1 Comments   Comments
  • Hydro Wave Washing machine



    I can not begin to tell you what a piece of junk this machine is. I am having all of the water level issues and the same clothes getting wrapped around the agitator problems. I am doing double the laundry because of the low water levels. Which means double the electricity I use and pay for. My water is free so that's not a problem. I am going up and down the basement steps twice as much and I have a bad knee and hip.The clothes do not spin all the way dry even on the extra rinse and spin option. Which means another trip up and down the steps to do a quick spin cycle after a regular... More...
    (Dry Cleaning, Laundry)
    SueSmith's Picture   SueSmith    1 Comments   Comments
  • poor hydrowave washer



    Purchased washer 2 years ago--8 months after purchasing, had to have a repair man over due to spin cycle violently shaking the washer. Thought it did a beautiful job at first; but it can't be leveled properly or there is just something very wrong with the washer. Even if there is a small load; it does this each time. The appliance store salesman says there have been numerous complaints--we will have to purchase another washer because this is really getting on our nerves. We have always had GE appliances and never had a problem like this. We just need to spread the word to everyone... More...
    (Dry Cleaning, Laundry)
    rshenderson's Picture   rshenderson    1 Comments   Comments
  • Hydrowave washer



    I wish I had read these reviews before I purchased my GE Hydro washer. I live in the Bahamas and therefore have no support services for my washer. This has been a nightmare us. The washer will not fill up with water and the clothes will not wash properly. Would I recommend GE again, definitely know. We lost hundreds of dollars on this purchase which included shipping and custom duty charges. We are so disappointed. More...
    (Dry Cleaning, Laundry)
    djohns's Picture   djohns    1 Comments   Comments
  • GE HydroWave washer - DO NOT BUY!



    I bought a GE HydroWave washer (Model GTWN4250D1WS) on 10/3/13. I have had numerous sporadic odd things happen with it since I started using it. Same problems as all the other complaints/reviews. Not enough water, sluggish agitation, very wrinkled clothes, items getting wrapped around the agitator, not rinsing soup out of clothes (cycle complete & open lid and suds all over), requiring me to re-run the cycle to get rid of the suds (how is that energy efficient???). But the last straw was the other night I did a load of towels (twice to get rid of the suds) and water was all over my... More...
    (Dry Cleaning, Laundry)
    SaltyPickle's Picture   SaltyPickle    1 Comments   Comments
  • Shoddy GE Profile Microwave and French Door refrigerator



    Do not purchase GE Profile Appliances under any circumstance. I purchased a GE Profile Microwave and French Door Refrigerator at the end of May 2009. In December 2011 the microwave stopped working--it was a defective magnetron. This happened right before Christmas and the repair person did not have the part prior to the holiday. I was without a microwave for the holidays with a house full of company. The repair person suggested I buy a small tabletop microwaveto carry me through the holidays. What audacity! The microwave was never fixed until Jan 2012. In December 2012 the microwave once... More...
    (Miscellaneous)
    cynsab's Picture   cynsab    2 Comments   Comments
  • MODEL GTWN2800D1WW JUNK



    This washer is a piece of junk. NOT WORTH THE MONEY. I purchased it in July 2013 and have had many problems. Washer over flowed and had 3" water in the floor which caused damage to the floor. Then washer would not spin the clothes dry, had to run the spin cycle twice. Then the agitator blades broke and had to get replace. Now the water inlet valve needs to be replaced again. I have had several washers in a 25 year span and this has caused more problems in 6 months than all those combined. PIECE OF JUNK!!!!! More...
    (Dry Cleaning, Laundry)
    dwt1mason's Picture   dwt1mason    3 Comments   Comments
  • Washing Machine



    WPRE8150K2WT - Worse washing machine I've used in 35 years! Was told by builder that it was an UPGRADE to what they normally put in new homes. 3 years of misery later and I still have a washer that doesn't touch the top part of the clothes because not enough water comes in the tub. You cannot add more as the washer won't work. So stupid, the washer turns in a circular motion and that's it. Clothes are left unclean, smelly, and stained with soap. I would get rid of it but don't have the cash as I would also have to replace the dryer to match it. The engineer who... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    pmrrmppmr1's Picture   pmrrmppmr1    2 Comments   Comments
  • Bad GE washser



    GE hydro wave-- Terrible! Doesn't fill w/ enough water. Also, If you wish to change water level after it has begun filling(ie adding more clothes) The thing shuts off,pumps out all of your new soapy water and runs... The pump continues to run for 10 minutes before you can restart.The agitation is so slow the powder type detergent doesn't even dissolve. Piece of crap!!! My wife wants me to get rid of it and get an older washer that works. More...
    (Dry Cleaning, Laundry)
    bpatt's Picture   bpatt    0 Comments   Comments
  • GE Poor performance of Adora Hydrowave washer



    I currently own the Adora Hydrowave by GE and sorry to say, I am not happy with it. I feel as if I have to babysit it so that will rinse out. When we first bought the washer, with the matching dryer,we believed in the whole hydrowave theory. No problem there, but when it came to the point of the machine not rinsing out had me go to the blogs out in the www and realized this is a common problem. I thought I could deal with this, but no,I am not. This is the first time I have contacted GE as I did what others were told to do, such as press a button and hold it, unplug the machine then plug it... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    afkcool's Picture   afkcool    0 Comments   Comments
  • GE Hydrowave Washer agitator breaking



    Bought a GE Hydrowave washer in May of 2013, model GTWP2000F0WW. It's been a pain ever since. It does a decent job washing, not the best but for the price I can't expect more. The problem I have is the design and quality of the agitator. Instead of the agitator fins being solid all the way to the base they have a slit at the bottom of each. Early on this was just an irritation as clothing would slide into these slits and get caught (sleeves, buttons, drawstrings, whole garments of thinner material). Now less than a year in and the fins are all cracking. Every load brings it... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    ercornel's Picture   ercornel    1 Comments   Comments
  • General Electric Washer Model # GTWN2800D1WW



    Bought washer in November 2013. Has not worked correctly since purchase It doe not spin out clothes completely which leaves fabric sonfter in them sometimes. I am forced to re rinse and spin the load to get all water out of clothes. I can wring the water out by hand after the final spin of this machine. Four repairmen have been to my home since Dec 2013, to no avail. Last time was just here this week.Mach 5th 2014. He repeated to us, after contacting GE's tech support that this is a know issue, for which currently there is no fix I was also told by repairman that tech support has... More...
    (Repair Services)
    susiebisme's Picture   susiebisme    7 Comments   Comments
  • General Electric HydroWave Washer



    This review has been resolved or replied to by this company. In May of 2012, I purchased a GE HydroWave washer model GTW4250DOWS. Within 30 days, the washer decided to start working. The second time it happen it was late at night, I knew there was a problem. Twice I sat at home waiting for the repair person who was a no show due to poor customer service. In all, there was 4 appointments and over 4 months to get the washer fixed by replacing the electronic board (by the way, you are not allowed to contact the repair person). October of 2013, the washer stopped working. This time it was because the wiring harness was not properly placed in the machine... More...
    (Miscellaneous)
    TerryW's Picture   TerryW    2 Comments   Comments
  • Do not buy GE HydroWave washer



    I bought GE HydroWave washer model GHWN4250D0WW summer 2012. Right away I regretted my purchase. Regardless of what the manual says it simply doesn't add enough water or agitate properly to wash a load of clothes. Sometimes with what I would call an average to full load clothes on the top would still be dry in a crease. There is no way clothes are getting clean. So the whole time I have adjusted my load size to wash smaller loads so things would get clean thereby increasing my total number of loads and amount of water used. Great for environment huh!?! Over the last 2-3 months... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    NancyJBlack's Picture   NancyJBlack    6 Comments   Comments
  • Adora Hydrowave Washer



    I have to agree with the complaints on this washer. We originally bought the new HE "high efficiency???" washer and dryer. Washer wouldn't even get all the clothes wet, much less clean. Returned those and purchased what we thought was the solution...the GE Adora Hydrowave washer and dryer. First of all, the good news...no complaints whatsoever on the dryer. HOWEVER, the washer is a complete piece of garbage and a total waste of money. Does anyone else have to keep a 5 gallon bucket in their laundry room to complete the filling of their washer like we do. If we don't... More...
    (Dry Cleaning, Laundry)
    skipnkay's Picture   skipnkay    2 Comments   Comments
  • GE Micro Wave repair costs



    This review has been resolved or replied to by this company. We've had the ref Micro Wave Model ZSC1201NSS01, for 3 years (since installation and use). It has already stopped working and the repair expenses for labor are outrageous. Home call charge to inspect: $98.27 Home call charges to fix: 98.27 Parts: $153.00 Transformer High Voltage WB17X10030 Doesn't have warranty past 3 yr? "Explain operation performance/cooking": $61.00 !!! What is this. Are they going to show us how to operate the MW after 3 years of owning it! More...
    (Repair Services)
    jeason33's Picture   jeason33    1 Comments   Comments
  • Schewels GE broken washing machine



    I thought that we were getting a great deal on our washing machine from schewels. GE is supposed to be a very high quality product and stand up to high expectations. Needless to say it did not succeed. I bought the GTWN7450DWW (model #) washing machine and it BLEW UP! Literally I was in the kitchen doing dishes and my laundry room is beside the kitchen and it sounded like a bom went off! It shook my whole house and knocked a glass off the counter and broke it. When I checked the laundry room the ENTIRE drum came apart from the machine, the locked lid popped open and there were pieces huge... More...
    (Miscellaneous)
    45613815's Picture   45613815    1 Comments   Comments
  • The Washer is crap



    This review has been resolved or replied to by this company. I just bought the G.E hydrowave washer,it worked good for about a week then quit. Called a tech out to fix and he tells me some B.S. about the back pressure filling up in the hose was making the washer not work. So i go and but new water hoses for the dub washer and its still not working. I always thought G.E was a good brand but apparently I was wrong. Hopefully I can get rid of the washer,if so im getting a Kennmore! More...
    (Dry Cleaning, Laundry)
    dj247fw's Picture   dj247fw    5 Comments   Comments
  • G153



    Purchased the G153 washer in 10/2012. This machine has been the worst washing machine since we purchased it, large loads and towels were soaking wet upon completion of the cycle, had to reduce load to four towels. Now machine sounds like it is "taking off", so loud and banging. What a piece of garbage; GE should be ashamed to have put its name on this machine and not be accountable for all of the complaints posted here. Most people don't have expendable money to purchase a new washer every year. Will never buy another GE product. More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    LindaS13's Picture   LindaS13    2 Comments   Comments
  • GE Hydrowave Washer CHEAPLY made



    We bought a Hydrowave washer by GE at Home Depot about six months ago. This is model GTWP2000F0WW. We were very surprised at how well it cleaned, even though it doesn't use much water. It actually took about ten loads before I decided it was working right. It's a very good idea and system, HOWEVER it is very poorly made. The center spinning piece that has four "fins" on it, I think it's called the agitator, has four broken fins after only six months of use. They are very thin cheap plastic. First it was just one, and we thought we could live with that, and... More...
    (Dry Cleaning, Laundry)
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